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Street light out? Stop sign down? Pothole? Illegal dumping? Illegally parked cars? DC's 311 service is the point of contact to help resolve these neighborhood issues and get information on city government.  

You can get in touch with DC's 311 service in many ways:

  • Use the form to the right

  • 311 Online Portal – 311.dc.gov

  • The DC311 mobile app

  • Text DC311 

  • Online Live Chat during standard business hours

  • Twitter @311DCgov

  • Call 311 or (202) 737-4404

After you submit a service request, you will receive a confirmation number. You can use that confirmation to check the status of service requests. You can also view your service request history by registering for an account online.

The map to the right provides an overview of recent 311 requests in our neighborhood.